Privacy Policy

Privacy Policy for HeatVision Web App

At HeatVision, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our web app.

Information Collection and Use

When you use our web app, we may collect personal information about you, such as your name, email address, phone number, address, and information about your heating system. We use this information to provide you with our services, including monitoring your heating system, diagnosing issues, providing repair quotes, and scheduling repair visits.

We may also use your personal information to communicate with you about our services and to inform you about promotions, offers, and other relevant information.

Information Sharing and Disclosure

We do not share or disclose your personal information to third parties except as described in this Privacy Policy or as required by law. We may share your personal information with our service providers, such as hosting providers or customer service providers, to provide our services. We require these service providers to protect your personal information and use it only for the purposes we specify.

We may also share your personal information with third-party repair technicians to schedule repair visits and to provide them with information about your heating system. We require these repair technicians to protect your personal information and use it only for the purposes of providing repair services.

If you pay for our services through our platform, we will guarantee the work and provide you with another technician if the previous one does not follow up on the warranty. We may share your personal information with these additional repair technicians to provide you with this guarantee.

Information Security

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. We use industry-standard security measures to protect your personal information, including encryption, firewalls, and secure servers. We also limit access to your personal information to those employees, contractors, and service providers who need to know the information to provide our services.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time. We will post any changes to this Privacy Policy on our web app and will indicate the date of the most recent update. Your continued use of our web app after any changes to this Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at [email protected].